Our promises

  • We will utilise the latest techniques, materials and technology to ensure that we achieve the best result possible in the most predictable way possible.


  • We will be honest. We firmly believe that our results speak for themselves. We promise to never sell you a treatment that you don’t need or that we feel won’t provide a noticeable benefit.
  • We will work hard to provide the best service possible – dedicated to constantly evaluating our care- we don’t just welcome feedback, we actively seek it. We want you to tell us what we did well and how we can make our service better.
  • We will do everything we can to keep you safe – keep up to date with and adhere to the latest infection control procedures and policies. We pride ourselves on having clean, spacious and well-ventilated surgeries and waiting areas.
  • We will be approachable and try our best to put you at ease, especially if you’re a little nervous.
  • We will focus on education – we will work hard to make sure you understand the process without bamboozling you with jargon. We will work hard to make sure that you understand the best way to take care of your smile and maintain it once your treatment is complete – let’s make sure your new smile is a keeper.
  • We promise to move heaven and earth to meet your deadlines – we pride ourselves on keeping our promises, especially when you need your new smile for a wedding or milestone moment. We won’t make unrealistic promises and will schedule appointments so we can get the job done without a nail-biting finish.
  • We promise to give back – we are proud to support local charities and initiatives and want to make a positive contribution to our local area.